Airports Council International (ACI) has revealed the winners of its world-renowned Airport Service Quality (ASQ) Awards for customer experience. The awards recognize those airports around the world that deliver the best customer experience in the opinion of
OAG Aviation has released the latest data on the busiest international flight routes over the last 12 months up to February 2019. The top six routes have remained the same with KUL-SIN (Kuala Lumpur –
Baroness Sugg and the Aviation Industry join forces in the UK to launch Awareness Campaign on the consequences of irresponsible drinking when travelling. This industry led campaign supported by the Aviation Minister, Baroness Sugg will
The UNWTO (United Nations World Tourism Council) has recently released their Barometer Report, a regular publication of the Tourism Market Trends Programme of UNWTO aimed at monitoring the short-term evolution of tourism and providing the
OAG Aviation has revealed the busiest international flight routes over the last 12 months up to February 2018. OAG handles aviation data for more than 57 million records of flight status updates per year, processes
He is the British aviation entrepreneur who revolutionised the industry by starting the first ever Low Cost Carrier (LCC) no-frills trans-atlantic airline in 1977, with flights from London Gatwick to New York JFK service by
Here is some interesting data available from different sources in aviation and travel retail, such as ACI, UNWTO and ETRC.
Written by Kevin Rozario, this article was recently featured on Passenger Terminal World‘s January 2018 issue.
A White Paper by the World Economic Forum in collaboration with Accenture on shaping the digital agenda to drive growth in airlines and travel has been released and is available online. Below is some of
courtesy of Passenger Terminal World magazine.
Nowadays most of us can afford to use air travel as a method of transport, however when flying first became available on a commercial basis, this was a privilege for the very few…see below for
The question posed by the 2017 Trinity event held in Bangkok in Thailand was ‘How does airport retail remain relevant in a changing world’. This event is the world’s most influential airport commercial revenues conference, established
The first issue of FlightLOG, the inflight magazine for Scotland’s airline, Loganair is now also out for September 2017 in time for the next chapter in their history.
courtesy of International Airport Review.
If you had the power to trial and test a different approach to the food & beverage (F&B) offer at any given airport, in order to increase revenue and improve the satisfaction of travellers, what