Airports Council International (ACI) has revealed the winners of its world-renowned Airport Service Quality (ASQ) Awards for customer experience. The awards recognize those airports around the world that deliver the best customer experience in the opinion of
The World’s Busiest Flight Routes 2019
OAG Aviation has released the latest data on the busiest international flight routes over the last 12 months up to February 2019. The top six routes have remained the same with KUL-SIN (Kuala Lumpur –
ACI Airport Commercial & Retail
The ACI EUROPE Airport Commercial & Retail Conference & Exhibition is established as the meeting place for all who are focused on delivering non-aeronautical revenue success. Each year, the event is attended by senior airport
The ‘One Too Many’ campaign launched to raise awareness of the need to fly responsibly
Baroness Sugg and the Aviation Industry join forces in the UK to launch Awareness Campaign on the consequences of irresponsible drinking when travelling. This industry led campaign supported by the Aviation Minister, Baroness Sugg will
Strong Outbound Tourism Spend in 2017
The UNWTO (United Nations World Tourism Council) has recently released their Barometer Report, a regular publication of the Tourism Market Trends Programme of UNWTO aimed at monitoring the short-term evolution of tourism and providing the
The World’s Busiest Flight Routes
OAG Aviation has revealed the busiest international flight routes over the last 12 months up to February 2018. OAG handles aviation data for more than 57 million records of flight status updates per year, processes
A pioneer of modern aviation: Sir Freddie Laker
He is the British aviation entrepreneur who revolutionised the industry by starting the first ever Low Cost Carrier (LCC) no-frills trans-atlantic airline in 1977, with flights from London Gatwick to New York JFK service by
Passenger Terminal Conference 2024
The world’s leading international airport conference and exhibition lands in Paris! Passenger Terminal EXPO & CONFERENCE will once again provide the most significant opportunity for airports and airlines to debate current issues and form business
Airport Economics and Tourism 2017 Data
Here is some interesting data available from different sources in aviation and travel retail, such as ACI, UNWTO and ETRC.
Income Support: An Airport Retail Management Model article
Written by Kevin Rozario, this article was recently featured on Passenger Terminal World‘s January 2018 issue.
Digital Transformation Initiative: Aviation, Travel and Tourism Industry
A White Paper by the World Economic Forum in collaboration with Accenture on shaping the digital agenda to drive growth in airlines and travel has been released and is available online. Below is some of
A History of Air Travel through Pictures
Nowadays most of us can afford to use air travel as a method of transport, however when flying first became available on a commercial basis, this was a privilege for the very few…see below for
5 Themes coming out of The Trinity Forum 2017
The question posed by the 2017 Trinity event held in Bangkok in Thailand was ‘How does airport retail remain relevant in a changing world’. This event is the world’s most influential airport commercial revenues conference, established
Scotland’s Loganair is now flying solo
The first issue of FlightLOG, the inflight magazine for Scotland’s airline, Loganair is now also out for September 2017 in time for the next chapter in their history.
