The Fife Arms

We are looking to recruit a dynamic and forward-thinking Duty Manager, ready to take the lead in a fast-paced environment, overseeing the smooth day-to-day running of the Hotel operations. Your experience allows you to work closely with the team, exceeding the expectation of our guest experience in every aspect of their stay so that they leave us feeling enriched and engaged in our ethos.

As a Duty Manager, You Will Be Responsible For

  • Overseeing the daily hotel operations to ensure exceptional guest experiences expected from a luxury country-house hotel.
  • Handling guest enquiries, requests, and complaints promptly and professionally.
  • Monitoring room reservations, occupancy levels, and revenue performance.
  • Collaborating with various departments to maintain high standards of cleanliness, maintenance, and safety.
  • Ensuring compliance with hotel policies, procedures, and regulations.
  • Acting as a point of contact for VIP guests and special events.
  • Responding effectively to emergencies and unexpected situations to ensure guest safety and well-being.

Our Successful Duty Manager Will Have

  • Proven experience from within a luxury hospitality environment.
  • The enthusiasm and willingness to learn.
  • Initiative, enthusiasm, and strong communication skills.
  • A thorough understanding of Health & Safety and COSHH.

You’ll be surrounded by a team with a creative flair and a passion for fresh food and brilliant service with a desire to learn and grow. All striving to go beyond for guests, our team, and the community.

What’s in it for you?

  • 30 days holiday
  • Free annual guest experience for you and a plus one
  • Enhanced Pension Scheme
  • Free food and drinks whilst on shift
  • Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles!
  • Amazing sports and social events led by local social committees
  • Life Assurance
  • Health benefits including a health cash plan
  • Employee Assistance Programme
  • Career development opportunities tailored around your aspirations and goals

About Artfarm And The Fife Arms Hotel

Artfarm is a one-of-a-kind independent hospitality company founded by Iwan and Manuela Wirth. Renowned for developing and reinventing distinctive sites including the award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish Mongers in Ballater, The Audley Public House & Mount Street Restaurant in Mayfair, London, Manuela restaurant in Los Angeles, Roth Bar & Grill and Durslade Farm Shop in Somerset, and La Cantina Restaurant in Menorca. Artfarm uniquely brings together art, community, education, people, and place.

Located in the heart of Braemar, the hotel houses 46 beautifully appointed bedrooms – each one a homage to place, person, or event with links to the area along with the stunning Albamhor Spa and some of the most unique event spaces. Dining experiences extend to the Clunie Dining Room showcasing the art of open wood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie’s our glamorous and elegant Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our more relaxed Drawing Room – all of which celebrate the best in local ingredients and are expertly prepared by our dedicated culinary team.

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