Most companies understand that being innovative is key to create new opportunities and shape the future, and yet…companies are not in their majority innovative, people are.
On return from the Christmas holiday break with the family, I have been reflecting on the issues tackled during 2015, but even more importantly, considering the challenges and opportunities that lay ahead in 2016.
Managing customer relationships is not easy.
Reflections at the start of The Trinity Forum 2015
Africa is the second largest continent in terms of size and population globally and offers a huge mix of very distinct and unique countries, people, languages and cultures with a vast amount of potential.
The latest debate relating to travel retail has been the revelation by the UK media that some
Is Airline Retail the future of Duty Free? Reflections from #ARC15LON